SSUSA Job #742: Senior Production Support Specialist
SENIOR PRODUCTION SUPPORT SPECIALIST
One of our banking clients is seeking an experienced as a Production Support Analyst to provide application support solutions.
This position entails providing support solutions for clearing, finance, sales and trading, client on-boarding using vendor platforms. The candidate will be responsible for interfacing with the business on daily basis, solving issues and providing performance metrics for senior management.
- Worked with Operations/Finance/Middle Office/Front Office as a hands-on Production Services Analyst.
- Worked with users, developers and Infra teams to resolve incidents.
- Advised automation solutions and/or change to current process flow to reduce the number of incidents.
- Effectively communicated with internal teams or vendor to resolve issues.
- Compiled performance/system metrics for senior management reporting.
- Excellent, relentless, quick problem solver.
- Excellent ability to perform complicated data-drilling analysis and to provide a solution.
- Excellent knowledge of trade processing and settlement/clearing
- Good knowledge of trade execution and order management
- SQL proficiency is a plus
- Product knowledge is a plus
- Experience working with Broadridge’s Impact/Bloomberg/Fidessa is a plus
- Conversant in ITIL
SEND YOUR RESUME IN CONFIDENCE TO JOBS@SSUSA.COM
MENTION IN THE SUBJECT BOX JOB# 742
New York City