SSUSA Job #653: Identity and Access Operations Manager

Job Description







The Identify and Access Operations Manager is responsible for managing and supporting the enterprise level Identity and Access Management (IAM) function within our clients financial organization.






  • Managing the activities of the information security administration team to ensure that daily activities associated with providing Identity and Access Management services to the organization are met.
  • Responsibility for access governance, entitlement reviews, highly privileged access controls and provisioning/de-provisioning of accounts across systems and core banking applications and enforcing the Principle of Least Privilege across all assets, data and applications
  • Security event monitoring, access violations and intrusion detection — including incident response management and remediation, security  event analysis, to detect unauthorized or anomalous access or configuration changes that increase risk to the organization
  • Ensure access to assets, data and applications is limited to authorized users, processes, or devices
  • Implementing role based access configuration changes on supported platforms in conformance with change management and control policies
  • Liaising with business analysts and technology leads to identify business requirements and evaluate, design and implement effective IAM solutions and processes
  • Support the on-boarding process for the company's on-line  customers and provide ongoing support
  • Performing daily checklists, produce IAM reports and respond to audit and regulatory requests
  • Providing input on enterprise security policies and develop/improve operational processes and procedures
  • Complying with security service-level agreements (SLAs)
  • Planning and participation in response to access related incidents
  • Integrating with other IT operations and service management processes (such as problem management and configuration management) as appropriate
  • Ensuring design of operational requirements follow standard architectural and engineering practices
  • For the right individual, this role offers a future potential growth opportunity and may evolve with expanded responsibilities




  • Must demonstrate an in-depth technical knowledge and experience managing enterprise level identity and access management solutions
  • Solid understanding of information security access controls across multiple operating systems, active directory, database environments and applications
  • At least 5 years’ experience exclusively in an Information Security role with a technology background. Experience in overseeing a global operational information security function in a financial services institution ispreferred
  • Solid experience and understanding of the regulatory environment, industry standards and best practices within financial services vertical
  • Effective management of cross discipline teams with high priority on security, accountability, efficient execution, and achievement of deadlines
  • Proven experience and ability to analyze processes and procedures and make technology recommendations to improve efficiencies and services
  • Experience in administrative, incident response, and operational responsibilities
  • Experience managing ticketing and work order systems
  • Experience conducting regular entitlement reviews and identifying discrepancies of improper access
  • Maintain operational guidelines and processes to directly support the organizational security architecture and design
  • Support the maintenance and deployment of new security solutions related to IAM
  • Support incident management processes and experience in security monitoring technologies




Required  Skills


  • Strong operational leadership   experience and performance management of cross functional teams is required,   preferably in a global financial services organization
  • Strong customer service   orientation, personal commitment and accountability to deliver a best in   class quality of service
  • Strong technical aptitude with   the ability to break down complex issues and develop root cause analysis and   solutions
  • Dedicated to producing results with   a proven ability to tackle multiple challenges, meeting business objectives   and adapting to business change
  • Excellent organizational and   time management skills with the ability to multi-task in a fast paced   environment
  • An influential and analytical   problem solver; demonstrates and fosters proactive behavior and partners with   direct reports, peers and business users
  • Experience effectively managing   remote employees
  • Strong experience in resource   and project management
  • Strong analytical skills,   demonstrated ability to identify trending issues and risks
  • Attention to detail and ability   to manage multiple tasks, issues and meet deadlines
  • Self-motivated and self-starter
  • Experience working in a team   oriented and collaborative environment







Job Location
New York City

Position Type